FAQs

Frequently Asked Questions

How can I add 2 company car records for the same period
Q. I have an employee that needs we need to assign two cars to them as they have access to both for a period of time. The P11D Organiser reports that there ...
Tue, 8 Nov, 2022 at 1:30 PM
How do I change the logo displayed in the reports to my company logo?
*** NOTE *** We suggest you use a JPG/JPEG or BMP file for this - PNG files can cause sizing issues depending on their bit-depth. 1. Select the Employ...
Thu, 13 May, 2021 at 2:33 PM
Statement on GDPR / Data Protection (Locally Installed Version)
The P11D Organiser is a 'software only' package that is installed locally behind your own firewall(s), and on systems/servers that are provided by y...
Fri, 7 Jul, 2023 at 11:03 AM
Activation not working - SOAP error / Communication Error
A SOAP error is likely down to the communication settings, which are not allowing your software to communicate from the product to the licensing server (www...
Thu, 7 Dec, 2023 at 3:34 PM
Configuring the P11D Organiser with an Outlook Client
If you have a local Outlook client that you use for email, you can use this to send emails from the P11D Organiser if you so choose. This option means that ...
Mon, 26 Jun, 2023 at 7:55 PM
Can I stop the annoying Allow Access button when emailing via Outlook
This can be resolved through Outlook's Trust Center Trust Center Settings Since Outlook 2007, no security prompts will be shown when ...
Tue, 24 May, 2016 at 10:58 AM
How do I check how many P11Ds I need on my licence?
To check how many employees with benefits you have in your system first navigate to the 'Setup Filter' option from the main toolbar: Then from th...
Wed, 24 May, 2023 at 12:28 PM
Should a Hybrid car be marked as electric, petrol, or diesel?
If a vehicle you are entering into the P11D Organiser is a hybrid car, it needs to be treated as either Hybrid Petrol or Hybrid Diesel cars for this purpose...
Tue, 8 Nov, 2022 at 1:33 PM
If I decide to no longer licence the software to use, how can I export my historical P11Ds and data?
Data Export The P11D Organiser system is licensed to allow access for a specific licence period and will deny access after this point. Should you wish t...
Tue, 8 Nov, 2022 at 1:38 PM
How to I categorise a Diesel Hybrid vehicle?
In case there is any question, Section 141 ITEPA 2003 states the following: "From 2011/12 onwards, all diesel cars (both the former types D and L) are...
Tue, 8 Nov, 2022 at 3:38 PM