FAQs

Frequently Asked Questions

How do I password protect emailed P11Ds (or benefit statements)?
The P11D Organiser has an option that allows you to password protect a P11D or Benefit Statement that is being emailed. The facility is turned on from the C...
Mon, 6 Dec, 2021 at 4:26 PM
SMTP Settings for GSuite/GMail
*** Please note that Google is retiring the ability to send via SMTP - you should look to moving to the new OAuth option. *** If your organisation is us...
Sun, 10 Apr, 2022 at 12:10 PM
Moving Benefits for employees with Duplicate NI Numbers
If you end up having employees in your system with duplicate NI Numbers, and the employees end up with benefits on both 'profiles'. This will mean...
Fri, 30 Jul, 2021 at 12:53 PM
How do I reset my password
Introduction This article will instruct you on how to reset a password to a user account for the P11D Organiser. The process is very quick and very simple ...
Thu, 22 Jul, 2021 at 12:27 PM
How do I remove or add fuel to an employee's car allocation
The allocation of paid fuel (or fuel benefit) for an employee is part of the car assignment - so if an employee has decided to 'hand in' their fue...
Thu, 19 Dec, 2019 at 3:59 PM
An employee has made payments towards a better car, is that a Private Use Payment or a Capital Contribution?
*** We need to emphasise that we are not tax advisers, and can only help with the use of the software. *** That said, if an employee has made payments s...
Tue, 25 May, 2021 at 3:15 PM
How do I increase my licence?
If you find out that you do not have a sufficient licences to complete your return, you will need to increase your licence for the software. However, before...
Thu, 27 Jun, 2019 at 10:35 AM
How do I create a Blank P11D
You may have occasion to create a 'Blank P11D' so that you can send an Amendment to HMRC - this would probably be because you have submitted P11D ...
Fri, 6 Jul, 2018 at 9:00 AM
Does the Filing by Internet submission include a P11D(b) or do I need to send this separately.
The P11D(b) is included in the XML file submitted to HMRC as part of your End of Year Filing.  Please see illustrative file constructed for submission below...
Mon, 6 Jul, 2020 at 9:36 AM
Accessing the HMRC Filing Facility / HMRC Filing is missing
This is where the HMRC Filing function can be accessed. The illustration shows the End of Year Filing option: If the EOY Filing By Internet option is ...
Fri, 6 Jul, 2018 at 1:51 PM