FAQs

Frequently Asked Questions

DataExchange and the Hosted P11D Organiser
When you use the hosted P11D Organiser, running from our ISO27001 accredited data centres, you use a specific way of getting data to and from your network (...
Mon, 28 Feb, 2022 at 10:58 AM
When do I have to supply employees a P11D or Benefit Statement?
Chapter 24 of 'Booklet 480 - Expenses and Benefits' covers the procedures to be followed by employer and employee in relation to P11Ds, and sectio...
Fri, 17 Aug, 2018 at 9:45 AM
I have re-installed P11D Organiser but I cannot log in, how do I proceed?
If you have recently re-installed P11DOrganiser for any reason and are having issues logging in or have logged in but are lacking your data, this is a guide...
Wed, 17 Jul, 2019 at 12:03 PM
I have logged into P11D Organiser but I have no data. What do I do?
If you have logged into your P11DOrganiser and have found out your data is missing, there are two possible reasons for this. 1. You have had P11Dorganis...
Wed, 17 Jul, 2019 at 12:03 PM
What if I don't have an employee's NI Number?
If you do not know an employee’s NINO (National Insurance Number) when you want to submit your  return, you should leave the NINO (NI Number) box blank, then...
Fri, 26 Oct, 2018 at 2:39 PM
Company car tax diesel supplement
Diesel cars which meet the levels of Nitrogen Oxide (NOx) emissions, permitted by Euro standard 6d, qualifies for exemption from the entire diesel supplemen...
Fri, 4 Sep, 2020 at 9:54 AM
How do I build a list of employees with benefits, but without the leavers?
You want to email out your benefits statements (or P11Ds), but there are people in the system that have left the business - how do you ensure that the leave...
Thu, 11 Jul, 2019 at 1:02 PM
How do I fix 'Access Denied' when viewing EOY FBI or P46(car) summaries?
Sometimes, when trying to view the summary information from your End of Year FBI preparation or P46(car) report, you receive an error saying 'access is...
Wed, 17 Jul, 2019 at 12:05 PM
How do I add/change the text on the email I want to send?
The system allows you to create the body of text for the out-going emails and in the case of Benefit Statements, it will also allow you to add text into the...
Fri, 14 Aug, 2020 at 10:45 AM
I get an error (Inconsistency) whilst importing - what's wrong?
Issue During the import process you receive a message similar to the one below: Reasons This error is normally generated during the import process a...
Fri, 28 Feb, 2020 at 9:35 AM