My reporting/printing has stopped working

Modified on Thu, 8 Apr, 2021 at 10:55 AM

Although the P11D Organiser works well with Windows 10, we have had reports of the print driver failing after an upgrade from an earlier version of Windows and after certain Microsoft Windows Update processes have been run e.g. Anniversary Updates. With error codes like Printer Error -30 or xmsg.prg does not exist to name a few.


Solution

The solution is to simply 'reinstall' the Amyuni print driver from within the installation - just follow these steps:

Find the location of the P11D Organiser installation by right-clicking on the icon you normally use to start the software and select 'Properties':


Then from the next window, select the 'Open File Location' button at the bottom:

Locate the 'Install' directory and open that...


Double click on the Workstation.EXE file to start the installer - *** you will most likely need to have Admin rights to complete this part ***


If this screen is shown, select the Repair option



Click NEXT and then INSTALL to complete the repair process.



NOTE:

You can ensure you have the latest Workstation installer by clicking the button below (Workstation Installer Only)









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