Background
Sometimes, when trying to view the summary information from your End of Year FBI preparation or P46(car) report, you receive an error saying 'access is denied' or similar (see below).
This is likely due to you using a third party PDF viewer (such as Adobe Reader or Microsoft Edge) and you still having the previous report open on screen in that application. The P11D Organiser creates a PDF file that is then displayed in your chosen PDF viewer - if you have viewed a previous submission but not closed the document, the then P11D Organiser can't create the new file for you to view.
The solution is to check that you have closed the previous document in the PDF viewing application - you will normally see an application icon for your PDF viewer in the Windows taskbar (see below) - select this and close the document, then try viewing the report from the P11D Organiser again.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article