How do I check that communications are working?

Background

If you are having issues with connectivity, the P11D Organiser provides functionality to test communication settings/access restrictions so that you can establish that communication channels are correctly configured within their infrastructure.

To access the test buttons, once logged into the software, from the Admin menu select 'System Configuration'

The Comms screen is displayed.

There are two button that test the communications to our update server (MyP11D) and to HMRC (for submissions).

The "Test Connection to MyP11d" button should display the following pop-up dialogue if the connection is successful  

The "Test Connection to HMRC" button should display the following pop-up dialogue if the connection is successful  

https://www.myp11d.com and https://transaction-engine.tax.service.gov.uk are the sites that need white-listing if there is any test failure.

Should you need to get your IT team to update any firewall settings, the addresses these buttons try to access are:

• https://www.myp11d.com/myp11dwebservice/myp11dwebservice.asmx
• https://transaction-engine.tax.service.gov.uk/submission
• https://transaction-engine.tax.service.gov.uk/poll